Jyoti Fire Engineers — FIRE OPS SMS Notifications

1. About FIRE OPS

FIRE OPS is a fire safety service management platform operated by Jyoti Fire Engineers. It supports service-job creation and assignment, technician coordination, maintenance activities, and Daily Progress Report (DPR) tracking.

2. SMS Notifications

Jyoti Fire Engineers may send SMS notifications to employees, technicians, engineers, supervisors, and other authorized recipients who have agreed to receive operational messages.

Messages may include:

• New service-job assignments and updates.
• Technician assignment and site-visit notifications.
• Maintenance schedules and pending actions.
• Service-job status and completion updates.
• DPR submission and status notifications.

These messages are operational and service-related, not promotional.

3. Message Frequency

Message frequency varies depending on service-job assignments, work activities, system events, and updates recorded in FIRE OPS.

4. Message and Data Rates

5. Opt-Out and Support

Recipients may contact Jyoti Fire Engineers to request that non-essential SMS notifications be stopped or to update their communication preferences.

If SMS opt-out keywords such as STOP are supported by the messaging service, recipients may use the applicable instructions provided in the messages.

For assistance, contact us using the details below.

6. Privacy

Mobile numbers and related information are used for authorized operational communication and are handled in accordance with our Privacy Policy.

Privacy Policy: View our Privacy Policy

7. Changes to These Terms

Jyoti Fire Engineers may update these Terms & Conditions when necessary. The latest version will be published on our website.

8. Contact Information